I-Capitec Iphendule Ngemuva Kokuthi Umndeni Ulethe Umzimba Wesihlobo Esishonile Ebhange Njenge-“Proof of Death” Yokufaka Isicelo
Kwenzeka isenzo esidabukisayo nesingenakuqondakala kuleli sonto e-Capitec Bank esigabeni sase-Stanger, KwaDukuza, KwaZulu‑Natal, lapho umndeni othile ulethe umzimba wesihlobo sabo oshonile ebhange ngenhloso yokuthola imali ye-funeral insurance.
Lesigameko senzeke ngoLwesithathu ekuseni, sathusa abasebenzi namanye amakhasimende, kwaphoqa ukuvala ibhange okwethulwe yezokuphepha kanye namaphoyisa.
Kwenzekeni Ngempela?
Ngokombiko wendawo, umndeni wakhathazeka ngesikhathi uzama ukucubungula isicelo semali ye-funeral policy yesihlobo sabo esishonile. Esikhundleni sokuletha imibhalo esemthethweni — ikakhulukazi isitifiketi sokufa esikhishwe yi-Department of Home Affairs — bathi baqoke umzimba bawusa ebhange njengobufakazi bokufa.
Izithombe namavidiyo ezabiwe ezinkundleni zokuxhumana zikhombisa umzimba, uvalwe kahle, ngaphakathi ebhange, kwaphazamisa abantu ababephakathi nendawo.
Impendulo Ye-Bhange
ICapitec Bank ikhiphe isitatimende ithi iyadabuka kakhulu ngalolu daba futhi izwelana nomndeni oshonile. Iphinde yaxolisa kubo bonke abathintekayo, kuhlanganise nabasebenzi namakhasimende, futhi iqinisekisa ukuthi isebenza namaphoyisa ukuphatha lesi simo ngenhlonipho nokunakekela.
Ibange laphinde lachaza ukuthi ukukhokhwa kwezimali ze-funeral policy kuncike ekulethweni kwemibhalo efanele, futhi uma le mibhalo isifakiwe kahle, izicelo ziyacutshungulwa “ngokushesha okukhulu ngangokunokwenzeka.”
Amaphoyisa abike ukuthi abafazi ababili abaxhumene nalesi simo sebeboshiwe futhi sebebhekene nezinsolo zokukhwabanisa, ukucindezela, nokuphazamisa umphakathi. Umndeni kwakuthiwa unayo imizamo emibili ye-funeral policy yomakhulu wabo — enye ikhishwe, kanti enye ibingakakhashelwa ngenxa yezinkinga zemibhalo. Umzimba wethulwe ezibhedlela ukuze kuqhubeke uphenyo.
Abesifazane balindeleke ukuba bavele eNkantolo YaseMagistrate yase-Kwadukuza kuleli sonto.
Impendulo Yomphakathi
Abantu ezinkundleni zokuxhumana bathi basethukile futhi badabukile, bekhombisa ukuzwela umndeni kodwa behluleka ukuqonda indlela abayisebenzisile yokufakazela ukufa. Abaningi baphawula ukuthi isitifiketi sokufa yisihlobo esisemthethweni esidingekayo, futhi ukuthi ukubambezeleka okunjalo kungadala umthelela omkhulu emndenini osathuthumela.
Akusiyo into yokuqala ukwenzeka endaweni, njengoba umndeni owake waletha ibhokisi ebhange ngenxa yokulibaziseka kwemali ye-funeral policy, okubonisa ukungezwani okuqhubekayo phakathi kwezinqubo zokuphatha nezidingo eziphuthumayo zomndeni oshonile.
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